Privacy Policy for Vitality Nurture UK
At Vitality Nurture UK, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including Personalized Nutrition Plans, Dietary Assessment & Counseling, Weight Management Programs, Sports Nutrition Guidance, Digestive Health Support, Corporate Wellness Workshops, Nutrient Deficiency Analysis, Supplement Recommendations, Meal Prep Strategies, and Chronic Disease Nutritional Management.
1. Information We Collect
We collect various types of information from and about you, including:
- Personal Identification Information: Such as your name, date of birth, postal address, email address, and telephone number, collected when you register for our services or communicate with us.
- Health Information: Including medical history, dietary habits, current health conditions, lifestyle choices, and specific nutritional needs. This sensitive health data is collected with your explicit consent to provide personalized wellness services.
- Payment Information: When you purchase our services, we collect necessary payment details. Please note that we do not store full credit card numbers on our servers; this is handled securely by third-party payment processors.
- Communication Data: Records of your correspondence with us, including emails, phone calls, and other communications.
- Technical Data: Information about your device, browser type, IP address, operating system, and usage patterns when you access our online platforms.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To deliver our personalized nutrition plans, dietary assessments, weight management programs, corporate wellness workshops, and other wellness services.
- Personalization: To tailor our services and communications to your specific health and wellness needs.
- Communication: To respond to your inquiries, provide customer support, send service updates, and deliver information relevant to your wellness journey.
- Improvement of Services: To understand how our services are used and to improve their effectiveness, content, and offerings.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and that of our clients and the public.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
- With Your Consent: We will share your personal health information only with your explicit consent.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processing, IT support, administrative services). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose information if we believe it is necessary to protect the rights, property, or safety of Vitality Nurture UK, our clients, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. We use secure servers and encryption technologies for data transmission. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer needed, we will securely delete or anonymize your data.
6. Your Data Protection Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Vitality Nurture UK
12B Oakridge House,
Suite 301,
Manchester, Greater Manchester, M1 7AQ, United Kingdom